Forum

Free Trial Problems

Joker
Joker

Posts: 5

I just signed up and I am unable to start the game.  I put my email address and password in and I see Europe 0/0 and Dev 0/20. 

Both are Red.

My ISP does not block anything and I have no issues connecting to any other game.  My firewall has been disabled and isn't on and when I click to connect / play it hangs for a few seconds then reloads the screen and removes all my info.

Can someone help?

15 Oct 2020, 02:51Reply
Ying
Ying

FounderPosts: 1

The game is down for all atm. We also can not log in.

15 Oct 2020, 06:51Reply
Royall
Royall

Game MasterPosts: 291

The server is back up! Sorry for the inconvenience

15 Oct 2020, 09:22Reply
Joker
Joker

Posts: 5

I tried to login but now it doesn't let me have a trial?

Will a trial be extended.  A group of friends really want to try the game but all tried when the server was offline and wasn't able to play before we choose to back the project.  

Also noticed the sale expired but didn't see a date for when that might be over.  Any idea when the next one will be here?

Black Friday?

18 Oct 2020, 00:29Reply
Joker
Joker

Posts: 5

Well I guess since this was pretty much ignored myself nor any friends will be purchasing the game.  Good luck though and maybe provide better support when new players have issues.

04 Nov 2020, 16:51Reply
Royall
Royall

Game MasterPosts: 291
Joker said:

Well I guess since this was pretty much ignored myself nor any friends will be purchasing the game.  Good luck though and maybe provide better support when new players have issues.


First of all, I totally missed your post!

All info regarding the trial period and sale was available on the blog: https://www.samutale.com/blog/celebration-time

The trial period was part of a celebration and was available for only one month.

We do have sales once in a while but I don't have any dates I can share at the moment.

Hope this helps with your question.

Cheers!

04 Nov 2020, 17:15Reply
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